• Garden
  • Swimming pool
  • Free WiFi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
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Eurostars Hacienda Vista Real is an elegant property located in Playa del Carmen. The facility offers tropical gardens, lakes and a golf course within the Playacar gated community. The passengers ferry to Cozumel is located 12 minutes' drive away. The accommodations resembles an old Mexican hacienda boasting a characteristic Yucatan style. Guests will enjoy of an outdoor pool, and of a restaurant set by the pool area which specializes in characteristic Mexican dishes like fajitas, guacamole and chilaquiles. Guests will be able to explore the popular touristic spots located near Eurostars Hacienda Vista real, like Xcaret Eco-Theme Park located 15 minutes' drive away, or stroll around vibrant 5th Avenue, which offers shopping malls, restaurants, bars and local art crafts shops. Cancun can be reached in a 45-minute drive.

Distance in property description is calculated using © OpenStreetMap

Eurostars Hotels
Hotel chain/brand
Eurostars Hotels

Property highlights

Top Location: Highly rated by recent guests (8.0)

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
and
1 sofa bed
2 full beds
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
7.9
Cleanliness
8.6
Comfort
8.8
Value for money
8.6
Location
8.0
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • L
    Leticia
    United States of America United States of America
    I LOVED OUR ROOM IT HAD A VERY COMFORTABLE BED, GREAT SHOWER AND A/C. THE STRUCTURE OF THE HOTEL WITH THE PILARS, HUGE PALAPA OVER LOBBY AND STAINED GLASS WINDOWS WITH LARGE SHELL DECORATION OVER HEADBOARD AND MIRROR IN BATHROOM. THE PEACE AND...
  • Gabriel
    United States of America United States of America
    Espectacular hidden hacienda , felt like paradise. The architecture and landscaping were exceptional
  • Cowper
    Canada Canada
    Beautiful suites, clean and private. I really enjoyed the breakfast.

Hotel area info

Amenities of Eurostars Hacienda Vista Real

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Breakfast
Bathroom
  • Private Bathroom
  • Free toiletries
  • Hairdryer
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Golf course (within 2 miles)
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • Tour desk
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • 24-hour security
    • Safe
    General
    • Shuttle service
      Additional charge
    • Air conditioning
    • Smoke-free property
    • Car rental
    • Soundproof rooms
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • Beach chairs/Loungers
    Spa
    • Beach chairs/Loungers
    Languages Spoken
    • English
    • Spanish

    House rules

    Eurostars Hacienda Vista Real takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 12:00 AM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of USD 100 is required. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    Check-in is only possible for guests between 18 and 18 years old

    Pets

    Pets are not allowed.

    Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash Eurostars Hacienda Vista Real accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    American breakfast and pool bar hours are limited. Contact property for details.

    Please note that the sauna and the hottub at the Spa will be temporarily closed due to renovation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Eurostars Hacienda Vista Real of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    A damage deposit of $100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Eurostars Hacienda Vista Real

    • The prices at Eurostars Hacienda Vista Real may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Eurostars Hacienda Vista Real offers the following activities/services (charges may apply):

      • Golf course (within 2 miles)
      • Swimming pool

    • Room options at Eurostars Hacienda Vista Real include:

      • Double

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Check-in at Eurostars Hacienda Vista Real is from 3:00 PM, and check-out is until 12:00 PM.

    • Eurostars Hacienda Vista Real is 1.1 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.