Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented upon check-in.

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation for more details.

An additional charge will be required for use of the Gym/Fitness Center, Massage, Sauna and Spa. Contact the property for further information. Book an appointment directly thru our Front Office Team upon check-in.

Room rate on December 31, 2024 stay date includes common buffet dinner for 2 persons and 4 persons for Family Room, Presidential and Royal Suites. To guarantee the room/s booked for you, extra person/s are also required to pay dinner upon check-in based on the prevailing rate. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guest/s cannot take the meal due to flight time, late arrival or other reasons.

Mandatory Dinner for bookings passing Chinese New Year (rate & date to be advised) is not yet included in the room charge. This will be billed on top of the room rate as soon as the dinner rates are available payable upon check-in. Minimum of 2 persons and 4 persons for Family Room, Presidential and Royal Suites. Kid rate and charge will be determined on-site depending on their height. Mandatory Dinner will still be charged even if guest/s cannot take the meal due to flight time, late arrival or other reasons.

If you are interested to get the resort’s transportation service, please ensure to get an email acknowledgement or confirmation as proof of booking, otherwise, written request provided here cannot be arranged. Take note that this transportation request requires an extra fee on your personal account so to confirm your seat/s, you have to provide us your permission first to proceed with the arrangement. In addition, complete flight information, number of persons and contact details are required to process your request.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をHenann Regency Resort and Spaに事前に連絡してください。

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

到着時に、₱ 2,000の損害補償用デポジットの支払いが必要となります。 現金でお支払いください。 デポジットはチェックアウト時に返金されます。 デポジットは宿泊施設の点検後、問題がなければ現金にて全額返金されます。