I would like to say that Karbala is a special city for Shia...
I would like to say that Karbala is a special city for Shia which are interested in Imam Hosain and would like to go to his shrine.
For non religious people there are modern parts of the city that could be interested to go for shopping and such cases.
The hotel was spotless and modern. The receptionists did their job in the best way. Sarah was very helpful, and she could speak Farsi and English very well. Meanwhile, Hassan was supportive, and he helped us rent a car to go to Baghdad and visit sights on the road.
The every half-hour shuttle service to Haram was another excellent hotel facility.
Breakfast was good with a good combination of cold and warm foods, including Foul Mudammas. The bedsheets were shiny. The Shower was excellent, and they provided a complete variety of toiletries.
The location was good but there was not like hotel the whole building was not like passage and market . Lots of noise people singing in midnight in groups and kids running in the corridor playing with lifts doing football infront of our door our complaints did not make any difference. The staff smoking all the times in corridor and reception and they were very unfriendly.
I loved and enjoyed the hospitality at this place. As a solo female traveler I felt very comfortable. The owner and his team are making sure, that you get the most maximum comfort. The staff is very friendly and respecful. The location is perfect for visiting the holy shrines in Karbala. It is clean. I would definitely recommend this place!
My evaluation keeps in mind the place, the country and the the average structures. The structure is good to stay some nights, an accommodation somewhere between western and Iraqi standards. Workers are very nice and helpful, both in the hotel and at the reception. Lot of water always available and free.
The staff was amazing, good hospitality and amazing team that served our need whenever we want.
the room was clean and properly presented with all the facilities mentioned in the description of the room.
Everything is good and the hotel is near Imam Abbas’s Shrine, like 9 minutes walking
I liked the staff's interaction with the guests, the cleanliness of the rooms, and the food, which was very delicious and varied
Everyone was so nice
Next time I will stay here for sure
I advise everyone who reads my comment to make this hotel one of their choices
Old classic 4 stars, well done made thus keep in good conditions. Free parking, good breakfast. We had upgrade the room for free charge and receive compliment from hotel - fruits busket. We were glad to stay here once again. Strongly recommended to accommodation.
The staff were kind and helpful especially bagher who spoke persian and was kind rooms were clean the service was totally good distance to haram is a little far in comparision with other hotels (about 13 minute walk ) and they didnt have a shuttle
I prefer this hotel for who wants to be in calm place and not crowded.
Staff was good and location is very near to mukhim alhoseini.
But meals are limited and no more options.
At all rate is 7 from 10.
The room and specifically the bathroom was so dirty it didn’t worth the money we paid although the staff was very nice and friendly but it wasn’t like a 5 star hotel at all
The hotel was amazing. The rooms were comfortable with a very nice shower. The staff were helpful and welcoming. It was relatively close to the haram which was amazing.
If you want to stay in a real 5star international hotel in Karbala you should stay in Rayhaan.
Staffs are helpful and friendly.
breakfast has good quality
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