Please note that check-in and check out times may differ for each room type.

When booking 3 rooms or more, different policies and additional supplements may apply.

Children under 16 years old are not allowed to use the fitness room.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

To eat dinner at the property, guests must make a reservation in advance with their preferred time and restaurants.

Please note that the residents in East main building, the Prince Karuizawa, and the Prince Villa Karuizawa are able to use the forest hot spring (East hot spring facility) and fitness room. For more information, please contact the property in advance.

Please note that guests staying at the East Cottage can use the facilities for an additional fee.

Gjester med tatovering kan bli nektet adgang til overnattingsstedets fellesbad eller andre fasiliteter hvor tatoveringen kan være synlig for andre gjester.

Gjestene må sjekke inn før kl. 20:00:00 for å spise middag på dette overnattingsstedet. Gjester som sjekker inn etter dette tidspunktet, vil ikke få servert middag, og de kommer ikke til å få noen refusjon for dette.