Facing the beachfront, Palm Heights offers 5-star accommodations in George Town and has free bikes, outdoor swimming pool and fitness center. Among the various facilities are a garden, a terrace, as well as a bar. Offering free WiFi throughout the property, the non-smoking hotel features a hot tub and nightclub. The rooms include air conditioning and a TV, and some accommodations at the hotel have a balcony. The rooms will provide guests with a minibar. A Full English/Irish, American or vegetarian breakfast is served at the property. At Palm Heights you'll find a restaurant serving Caribbean, Pizza and Seafood cuisine. Vegetarian, dairy-free and vegan options can also be requested. You can play table tennis at the accommodation, and the area is popular for hiking and snorkeling. Languages spoken at the 24-hour front desk include English, Spanish, French and Italian. Seven Mile Beach is a few steps from Palm Heights. The nearest airport is Owen Roberts International Airport, 3.1 miles from the hotel.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.9)

Breakfast Info

Full English/Irish, Vegetarian, Vegan, Gluten-free, American

FREE parking!


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
2 queen beds
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
10
Facilities
9.9
Cleanliness
9.9
Comfort
10
Value for money
9.5
Location
9.9
Free WiFi
10
High score for George Town
Select topics to read reviews:

See what guests loved the most:

  • Erin
    Canada Canada
    Everything is exceptional. The hotel is chic boutique and bougie. It’s a vibe, the food is outstanding. The hotel staff are incredibly thoughtful and friendly. 15/10 recommend. If your on the fence don’t be. You won’t regret it!
  • Happy
    United States of America United States of America
    The staff was amazing… Personalized welcoming service by Yanni, Grazia on the beach everyday.
  • Nash
    United States of America United States of America
    probably one of the most impressive offerings in the Caribbean. It makes the ritz look so outdated and lame.

Hotel area info

Restaurants
3 Restaurants On Site

  • Tillies
    • Cuisine
      Caribbean • Seafood • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Coconut Club
    • Cuisine
      Caribbean • Local
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Paradise Pizza
    • Cuisine
      Pizza
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan

Amenities of Palm Heights
Great facilities! Review score, 9.9

Most popular amenities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Bathrobe
  • Shower
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
  • Aerobics
    Additional chargeOff-site
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Beach
  • Evening entertainment
  • Water sports facilities on site
  • Nightclub/DJ
  • Snorkeling
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Canoeing
  • Windsurfing
    Additional charge
  • Ping-pong
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Car rental
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
Spa
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Couples' massage
  • Back massage
  • Spa/Wellness packages
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Russian

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Palm Heights takes special requests – add in the next step!

Check-in

From 4:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
$25 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Free! Pets are allowed. No extra charges.

Mastercard Visa Discover American Express Cash Palm Heights accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Palm Heights of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Palm Heights

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Palm Heights include:

    • Double
    • Triple
    • Suite

  • Palm Heights offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Cycling
    • Hiking
    • Snorkeling
    • Ping-pong
    • Diving
    • Fishing
    • Canoeing
    • Windsurfing
    • Golf course (within 2 miles)
    • Evening entertainment
    • Beachfront
    • Back massage
    • Live sports events (broadcast)
    • Private beach area
    • Tour or class about local culture
    • Nightclub/DJ
    • Beach
    • Bicycle rental
    • Personal trainer
    • Full-body massage
    • Aerobics
    • Horseback riding
    • Happy hour
    • Fitness classes
    • Swimming pool
    • Spa/Wellness packages
    • Water sports facilities on site
    • Couples' massage
    • Live music/Performance
    • Yoga classes
    • Fitness

  • Palm Heights is 2.9 miles from the center of George Town. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Palm Heights is from 4:00 PM, and check-out is until 12:00 PM.

  • The prices at Palm Heights may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Palm Heights has 3 restaurants:

    • Coconut Club
    • Tillies
    • Paradise Pizza

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Palm Heights on this page.