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Situated in Cholula, 15 km from Acropolis Puebla, Santo Refugio Heritage Hotel features accommodation with a fitness centre, free private parking, a garden and a terrace. Featuring a restaurant, the property also has a bar, as well as an indoor pool. The accommodation offers room service and a 24-hour front desk for guests. At the hotel, the rooms are fitted with a desk, a TV, a private bathroom, bed linen and towels. All rooms in Santo Refugio Heritage Hotel are fitted with free toiletries and an iPod docking station. An à la carte, continental or American breakfast can be enjoyed at the property. International Museum of the Baroque is 10 km from the accommodation, while Estrella de Puebla is 11 km from the property. The nearest airport is Hermanos Serdán International Airport, 13 km from Santo Refugio Heritage Hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Continental, American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.6
Cleanliness
8.0
Comfort
8.3
Value for money
6.9
Location
8.1
Low score for Cholula
Select topics to read reviews:

See what guests loved the most:

  • Carlos
    Mexico Mexico
    excelente ubicación, muy buena atencion del personal
  • Alfredo
    Mexico Mexico
    El hotel funciona como un casa de huéspedes donde los empleados son muy amables. El lugar es muy tranquilo
  • Manuel
    Mexico Mexico
    El servicio de Anita en ama de llaves es espectacular. Muchas muchas gracias por todo. Volveremos pronto. Debo de decir que el colchón, las sábanas, las toallas y las batas son espectaculares. Y las amenidades del minibar. Las disfruté...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan

Facilities of Santo Refugio Heritage Hotel

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Fitness centre
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Pool view
  • Garden view
Outdoors
  • Terrace
  • Garden
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Cable channels
  • TV
Food & Drink
  • Kid meals
    Additional charge
  • Bar
  • Minibar
Internet
No internet access available.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Wake-up service
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    • Room service
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Designated smoking area
    • Non-smoking throughout
    • Tile/marble floor
    • Laptop safe
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    Indoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Heated pool
    • Pool/beach towels
    • Pool cover
    • Sun loungers or beach chairs
    Wellness
    • Fitness
    • Sun loungers or beach chairs
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Santo Refugio Heritage Hotel takes special requests - add in the next step!

    Check-in

    From 14:00 to 23:30

    Check-out

    Available 24 hours

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 12 years
    Extra bed upon request
    MXN 250 per child, per night
    13+ years
    Extra bed upon request
    MXN 350 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are allowed. Charges may be applicable.

    Mastercard Visa Cash Santo Refugio Heritage Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    La amistad y la lealtad de una mascota no tiene igual y en Santo Refugio HH lo sabemos, es por eso que estamos felices por SER un lugar donde la Familia toda pueda viajar junto a un importante integrante de la misma; la Mascota. Al recibir también otros huéspedes se hace necesario mencionar las reglas del establecimiento y así tener todos una feliz y segura estancia. El tipo de mascotas está limitado a animales domésticos perros o gatos medianos hasta 10 kilos, costo por mascota por noche es de $590.00 incluyendo IVA y Servicio.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    FAQs about Santo Refugio Heritage Hotel

    • The prices at Santo Refugio Heritage Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Santo Refugio Heritage Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 2.5).

      Breakfast option(s) include:

      • Continental
      • American
      • À la carte

    • Room options at Santo Refugio Heritage Hotel include:

      • Double

    • Santo Refugio Heritage Hotel offers the following activities / services (charges may apply):

      • Fitness centre
      • Fitness
      • Swimming Pool

    • Yes, Santo Refugio Heritage Hotel is popular with guests booking family stays.

    • Santo Refugio Heritage Hotel is 1.1 miles from the centre of Cholula. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Santo Refugio Heritage Hotel is from 14:00, and check-out is until 12:00.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Santo Refugio Heritage Hotel has 1 restaurant:

      • Restaurante #1