Ryokan a Zaō Onsen

Lucas Sakurai Brasile

The staff was very kind, as expected from a family owned ryokan. The bath area is small, but you schedule your personal bath time. Food is incredible, a must try when visiting Zao. Location is near the main attractions, like the cable car is reachable by walking. Lots of nearby onsens.

Sergei Israele

An exceptional and authentic experience. The food was delicious, the staff was so welcoming and professional. This place heals your body and soul. 12/10!! We will be back for sure, recommended!!!

Nancy Stati Uniti

Lovely hotel with a pleasant and helpful staff. The Osen was small, but nice With both indoor and outdoor options for women. Breakfast and dinner were included with our room and both were excellent.

Karen カレン Singapore

The hosts were so kind to give me a room that had a view of the ski slopes. I was so pleasantly surprised to see that! The Ryokan had a very traditional feel to it - reminds me of the old Japan we see in history books. There was an eclectic collection of equipment, kokeshi dolls and interesting photos that tell the history of Zao onsen and this ryokan. Breakfast was also really delicious - particularly the nasu. I felt so honoured to have stayed in such a place.

Han Leng Singapore

it’s nice place to spend Christmas in Japan. the in-house onsen pools are marvelous. food is aplenty at dinner and breakfast. maybe 2 nights should be good enough for the food indulgence

Sheamus Regno Unito

Wonderful location in Zao Onsen, and we were able to use the Ryokan's shuttle from Yamagata station - It's also only a 5-10 minute walk from Zao Onsen's bus terminal for trips back down to Yamagata or if the shuttle times don't suit/are full. Also only a 5-10 minute walk to the Onsen's convenience store, as well as the gondola lifts up to various peaks around. It was unseasonably warm leading up to our visit and the wintersports season hadn't quite started yet, but there was snow on the shaded side of the valley. Food was fantastic, the kaiseki was stunning for all our meals and we were really able to sample a wide range of local dishes and ingredients and they tasted great. There is a nice selection of local Sake and Sochu/etc as well. The baths are lovely (as we stayed during winter, the outdoor baths were closed) and are cycled between genders after cleaning so you can experience both baths during a multi-night stay. They're quite cosy, with room for maybe only 5-10 people at most, but given the overall size of the Ryokan and other guests' schedules it was empty most times we went for a bath, and only with one or two other people the times it wasn't. The onsen water is as advertised, heavy on the sulfur, though the smell did not bother me (I did have a bit of a stuffy nose), and very therapeutic. We stayed in a Japanese-style room which was lovely, clean, stocked with amenities etc as one would expect. Staff were wonderful, struggled a little bit with very sparing English, but we managed to get by with our sparing Japanese as well.

Nicola Australia

Big room. Every comfort has been considered. Great food. Welcoming staff. Enjoyable onsen

Alessandra Giappone

Great location, 5 minutes walking from the ski resort, 1 minute from public onsen, 2 minutes walking from the bus stop. A lot of restaurants around. The stuff are friendly. The breakfast is really good, Japanese style.

Atcha Thailandia

The english-spoken staff is helpful, as well as other staffs were nice. The private onsens are exceptional. There are 7 types of private onsens, and 5 of them are absolutely FREE! We love the stunning scenic view from both hotel area and also from private onsen. There was a bottle of delicious milk provided as after-bath service. The hotel also provide a ride to(and from) bus terminal and ropeways, as well as ropeway's discount voucher. The location is on the steep hill, good exercise if you get there by walking.